Automation Testing - ServiceNow Consultant Specialist

Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

In this role, you will:

• Identify the scope of the testing required for a particular release based on the requirements of the document.
• Identify the tools for Test Reporting, Test Management, Test Automation, etc. and educate the team on how to use those tools. Again, plan knowledge transfer sessions if required to the team members for the tools that they would use.
• Gathering and analyzing user requirements and translating them into system test case scenarios.
• Work with other testing groups within the organization for the integration, pairwise and operation readiness testing.
• Support System Acceptance Testing & System Integration Tests, Regression Testing
• Developing corrective actions to help resolve bugs.
• Identify data requirements
• Contribute in status reporting to test lead/manager
• Should be able to demand and capacity planning and ensuring that idle time and commitment misses are minimized.
  
  

Requirements

To be successful in this role, you should meet the following requirements:

• Strategic Test Management, driving efficiencies via scalability and automation and Ability to work with cross functional teams across HR domains.
• Should have good knowledge in the Service now
• Should be proactive in identifying, reporting troubleshooting and escalation of issues to the HSBC Senior Management
• Should be able to suggest and drive process improvements, metrics to improve the overall team performance to completion.
• Should have Automation knowledge & good understanding on the automation TOOLS.
• Should be comfortable with capturing team test results and providing project status reports to the Business Stake holders and HR IT Technology Team.
• Knowledge of HR processes
• Knowledge of Integrations
• Educated to degree level (preferred - or alternatively considerably greater experience to support an analytical ability)
• Agile way of working
• Experience in Service now
• Experience in TOSCA or any automation tool
• Should have Strong working experience in Jira
• It would be good to have knowledge of HR processes e.g. Employee Central in Success Factors
• Proficient in executing end to end testing & collaborating across teams.
• Excellent Communication skills
• Experience in any other HR related production (like Workday, Corner stone)
  
  

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSDI

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