Assistant Manager -Sales Operations

Overview

To perform Sales Enablement activities for PBNA

Responsibilities

General Responsibilities:

• Data Collection: Gathers and organizes relevant information from internal and external sources, including sales data, market research, customer feedback support through customer manager, and financial performance
• Data Analysis: Proactively identifies trends, patterns, and insights that support making informed decisions
• Problem Solving: Analyzes data to identify issues or opportunities and recommends solutions or strategies to address them
• Reporting: Drives efficiencies through the development, maintenance, and publishing of reporting tools. Presenting findings to stakeholders through reports, presentations, or dashboards, in a clear and actionable manner
• Decision Support: Provides critical insights to management, helping them make strategic decisions or optimize business operations
• Visual Aids: Provides support with developing visually engaging PowerPoint slides that effectively communicate key data, insights, and strategies
• Communication- Utilizes strong verbal and written communication skills to clearly convey complex information to diverse audiences- including team members, leadership, and sector stakeholders (L07 – Bilingual)
  
  

• Collaborates/ Partners with the Business to provide analysis and reporting for upcoming launches (periodic, preparing for Push Weeks)
• Create/Develop/Publish reporting tools to assist markets and key accounts with executional opportunities and initiatives
• Ability to focus against speed of execution and quality of service delivery rather than achievement of SLAs
• Collaborates effectively with cross-functional teams (Finance, Retail, Rev Growth Management, etc), providing feedback to achieve project objectives
• Complete/ Assist with Forecasts as needed - ensuring adherence to the submission and revision process
• Provides post-analysis to identify key learnings to improve on future initiatives
• Active attendance in Division/Sector meetings- capturing notes/ updates and occasionally specific feedback as questions arise
• Becoming aware of business trends, economic conditions, customer developments, competitive activities, historical category learnings etc. to make forecast recommendations and highlight potential issues within the current Customer build
• Be proactive in identifying the root cause of the issue and work towards eliminating them internally
• Quick-thinking to provide creative solutions that address needs and concerns Manage account health and identify opportunities to improve processes Supply Chain
• Troubleshooting: Issues with ordering or receiving, short pays Product Image Maintenance and Master Item Files New Item Set up and Catalog Additions Pricing
• Systems Management Troubleshoot issues Hosts bi-annual trainings on STIBO & cost change processes Manage SLIC Activation Manage Selling Initiatives and Product Pushes Work through scanning & delivery issues Payment Processing New Product Authorization Service Tickets EDI Collaborative Ordering Field Team Support Murphy Pepsi Direct Contact OOS Tracking Cooler order/pick up New store set up
  
  

• Fluent in English
• Ability to operate/execute on their own and work autonomously
• 5+ years of experience in data analytics and sales experience; preferably with a consumer package good organization.
• Bachelor’s in commerce/business administration/marketing or Finance, Master’s degree is a plus
• Prior Fast Moving Consumer Goods (FMCG) company experience preferred
• Analytical Skills: Ability to develop, understand and translate delivery performance for multiple reports; fluent in building reports based on PY data, forecast as well as be able to balance the budget, invoices and spend for team
• Communication: Strong communication skills and the ability to ask detailed questions to get the right detail into reports
• Time Management/Organization: Solid capability to manage and prioritize schedule and work independently
• Support Systems Literacy: Computer literacy, Excel, Power BI, ERT, Business Objects & SAP/ERP, willingness and ability to learn/quickly adapt to other internal support PepsiCo software systems
• Strong Change Management Skills: Follow Up, Follow Through, Accountability and Sense of Urgency
• Ability to provide new ways of approaching situations and developing new efficient solutions
• Independent & motivated individual; ability to receive direction and convert into an action plan with coaching and feedback
  
  

• Attention to Detail: Relentless focus on all portions of each deliverable to ensure accuracy
• Continuous Improvement: A passion for continuous improvement and simplifying work processes
• Communication: Strong written and verbal communication skills, with the ability to work assertively and collaboratively in a fast-paced team environment, strong communication with management
• Willingness to embrace change and all other assigned duties for the greater good of the team
• Flexible and able to work under pressure to include tight deadlines and multiple projects with strong organizational skills; Able to manage several tasks simultaneously; Flexible to handle completing priorities
• Proactively work to organize, respond to needs and anticipate what is needed by the individuals for whom she/he supports
• Ability to work independently and within a team with a Team / collaboration-based approach to decision making
• Must have a “Can Do” attitude with a willingness to assist others in completing activities as needed
• Highly organized and responsive, with ability to work to SLAs and tight deadlines