Assistant Manager General Ledger

Context & Purpose:

JLL Business Services (JBS) operates in a matrixed global environment supporting multiple clusters across AMER, APAC & EMEA regions. Employees are expected to combine operational excellence during close cycles with strong analytical capabilities, stakeholder partnership, process governance, automation adoption and continuous improvement. The organization values ownership, transparency, collaboration, controllership mindset, problem solving and leadership at all levels.

Duties and Responsibilities:

The focus of the role will be upon -

Completes assigned close tasks to the close calendar and checklist; confirms task completion in the tracker; flags risks to deadlines to the reviewer before the due date; supports cut-off and accrual data collection.

Fully accountable to the GL month end close (MEC) including Balance Sheet reconciliation preparation

Act as a strategic bridge between Business and executive leadership. Align departmental priorities with company-wide growth targets, analyze performance data, and advise leaders on operational improvements.

What the job involves:

P2 is the core ownership level of the R2R role framework, sitting between the P1 &P3 roles, with independent ownership of close activities and balance sheet accounts. This document defines the P2 Assistant Manager General Ledger role within the R2R function, which delivers Month-End Close (MEC), Reconciliations, Financial Reporting, Governance and Continuous Improvement for global accounting operations. The role goes beyond execution: it investigates root causes, resolves issues without close supervision, performs meaningful variance and trend analysis, and partners regularly with entity controllers and business partners. P2s review the work of P1 analysts, support their onboarding, and begin to contribute to process improvement and automation. Success is measured by on-time, accurate delivery of owned deliverables, reconciliation health and the quality of insight provided to stakeholders

Detailed job responsibilities are mentioned in below table:

Key Responsibilities:

Area

Responsibilities At This Level

Month-End Close (MEC)

Independently plans and executes owned close activities (accruals, provisions, intercompany, cut-off and allocations) to the calendar; tracks dependencies; escalates risks early with proposed solutions; contributes to post-close lessons learned.

Journal Entry Management

Prepares standard and moderately complex journals (accruals, reclassifications, provisions, FX revaluation) with full support; reviews journals prepared by P1s; ensures compliance with policy and approval thresholds.

Balance Sheet Reconciliations

Owns reconciliations for assigned accounts, including medium and high-risk accounts; ensures timely preparation, certification and evidence in Account Reconciliation Cloud Services (ARCS); investigates and resolves reconciling items; reviews P1 reconciliations.

Open Item Management

Manages aging and clearance of open items across owned accounts; drives action with owners in the business and finance; escalates items beyond threshold with root cause and a clearance plan; reports the aging trend.

Financial Reporting

Prepares and reviews management and statutory reporting inputs, schedules and disclosures; ensures reporting accuracy and consistency with the ledger; supports consolidation and group reporting submissions.

Variance Analysis

Performs month-on-month, actual-versus-budget and forecast variance analysis; identifies drivers and root causes; writes concise commentary for controllers and business partners; recommends corrective actions.

Governance & Controls

Operates and evidence key controls for owned processes; performs self-assessments; identifies control gaps and proposes remediation; ensures adherence to policy, SOX or equivalent requirements and segregation of duties.

Audit Support

Prepares audit documentation for owned accounts; responds to internal and external auditors directly on routine queries; supports remediation of findings.

Stakeholder Management

Acts as the day-to-day contact for entity controllers and business partners on owned areas; sets expectations on timelines and data needs; manages escalations on a first-line basis.

Continuous Improvement

Identifies recurring errors, bottlenecks and manual effort in owned processes; implements local improvements; updates procedures and desk instructions; participates in Lean or Six Sigma activities.

Digital & Automation Adoption

Maximises Account Reconciliation Cloud Services (ARCS) auto-matching and workflow features; builds and uses Excel and Power BI tools to improve analysis; documents requirements for automation candidates and supports testing and user acceptance.



Required Technical Skills:

Skill

Expected capability

General Accounting

Strong command of the accounting cycle including accruals, provisions, fixed assets, intercompany, FX and cut-off; applies sound judgement on standard transactions.

IFRS / US GAAP

Working knowledge of the standards that affect owned accounts (revenue, leases, provisions, financial instruments, FX); applies policy correctly and recognises when to seek technical guidance.

MEC Management

Plans and manages own close deliverables, dependencies and cut-off; anticipates delays and recovers the schedule.

Balance Sheet Reconciliations

Applies reconciliation policy, risk ratings and aging thresholds; resolves complex reconciling items; reviews reconciliations prepared by others.

Financial Reporting

Prepares management and statutory reporting schedules; understands the link between the ledger, consolidation and published reporting.

Variance Analysis

Decomposes variances into price, volume, timing and one-off drivers; challenges explanations; writes clear commentary.

Journal Review

Reviews journals for accuracy, support, period, account coding and policy compliance; identifies unusual patterns.

Internal Controls

Understands control design and operating effectiveness; executes and evidences key controls; identifies and reports gaps.

Account Reconciliation Cloud Services (ARCS)

Proficient in reconciliations, transaction matching, journal and task management modules; configures simple rules and formats with guidance.

SAP / Oracle / ERP Systems

Proficient in transactions, reporting and master data for owned processes; extracts and reconciles data independently.

Excel (Advanced)

Builds structured analyses using XLOOKUP or INDEX-MATCH, pivot tables, Power Query and conditional logic; creates reusable, auditable workbooks.

Power BI

Builds simple reports and uses existing dashboards to monitor KPIs and aging; foundational understanding of data models.

Behavioural Competency:

Competency

Observable expectation

Learning Agility

Quickly masters new entities, systems and policy changes; seeks feedback and stretches into P3-level topics.

Adaptability

Flexes across priorities, close pressures and changing requirements without a drop in quality.

Collaboration

Works effectively across R2R, AP, AR, Treasury, Tax and the business; shares knowledge proactively.

Customer Orientation

Anticipates stakeholder needs, communicates proactively on status and meets service commitments.

Accountability

Owns outcomes for assigned accounts and deadlines; takes responsibility for quality and corrects issues without prompting.

Decision Making

Makes sound decisions within policy and delegated authority; weighs risk and escalates matters beyond own remit.

Continuous Improvement Mindset

Actively looks for waste and rework, tests ideas and shares improvements with the team.

Communication Skills:

Competency

Observable expectation

Executive communication

Provides concise written updates to controllers and team leadership; highlights the issue, the impact and the ask.

Presentation Skills

Presents analysis and status in team and stakeholder meetings in a structured manner.

Storytelling with financial data

Explains what the numbers say, why they moved and what to do next in plain language.

Ability to challenge constructively

Questions unusual transactions, missing support or unreasonable deadlines respectfully and with evidence.

Global stakeholder engagement

Works effectively with controllers and partners in multiple regions (SEA, ANZ, WA, MENA); adapts style to cultural and time zone differences.

To apply you need:

Item

Requirement

Education

Bachelor’s degree in accounting, Finance or Commerce; Master's degree or MBA is an advantage.

Certifications

Part-qualified or newly qualified CA, CPA, ACCA or CMA preferred; Account Reconciliation Cloud Services (ARCS) certification, Power BI (PL-300) or Lean Six Sigma Green Belt are an advantage.

Years Of Experience

7 years of progressive accounting experience, including at least 2 years in R2R, GL or financial reporting within a shared services or multinational environment.

Systems exposure

Hands-on experience with SAP or Oracle, Account Reconciliation Cloud Services (ARCS) and advanced Excel; Power BI exposure preferred.

Process exposure

Has completed multiple full close cycles and owned reconciliations through audit.