Analyst - Field Excellence Operations

Summary

• Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials.
  
  

About The Role

Major accountabilities:

• Create and deliver below customer requirements as per agreed SLAs -Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services .
• Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order.
• On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports.
• Participate in various knowledge sharing sessions that
  
  

Key Performance Indicators

• - Good customer satisfaction scores - Ability to manage multiple stakeholders / projects - Delivery on time
  
  

Minimum Requirements

Work Experience:

• Operations Management and Execution.
• Project Management.
• Working experience within the pharmaceutical industry.
  
  

Skills

• Advertising Campaigns.
• Alteryx.
• Analytical Thinking.
• Brand Awareness.
• Business Networking.
• Curiosity.
• Digital Marketing.
• Email Marketing.
• Marketing Communications.
• Marketing Plans.
• Marketing Strategy.
• Media Campaigns.
• Process Documentation.
• Strategic Marketing.
  
  

Languages

• English.
  
  

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

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