Learning and Development Manager

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Position Overview:

We are seeking a passionate Learning and Development (L&D) Manager to support the growth and development of our employees. As an L&D Manager, you will play a crucial role in helping individuals enhance their skills and knowledge. Strong communication skills are essential in effectively guiding employees through their learning journey.

By providing training and development opportunities, you will contribute to our company’s success and ensure that our employees are equipped with the necessary skills to excel in their roles. Join us in fostering a culture of continuous learning and professional growth.

Key Responsibilities:

• Create and execute learning strategies and programs.
• Evaluate individual and organizational development training needs.
• Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
• Design and deliver e-learning courses, workshops, and other training.
• Extract LMS data for analysis. Provide reports on the status of training completions, effectiveness, and other operational metrics.
• Work cross-functionally with subject matter experts to define key content areas.
• Manage eLearning content in our Learning Management System (LMS) to reflect our most current product/service offerings, and policies/procedures.
• Present training via eLearning or virtual classroom/webinar.
• Work cross-functionally with subject matter experts to define key content areas.
• Assess the success of development plans and help employees make the most of learning opportunities.
• Help managers develop their team members through career pathing.
• Track budgets and negotiate contracts.
  
  

• 6+ yrs experience with graduation in Business, Psychology, or a related field
• Proven experience as an L&D Manager or similar in IT/Technology domain is must.
• Current knowledge of effective learning and development methods
• Familiarity with e-learning platforms and practices
• Experience in project management and budgeting.
• Proficient in MS Office and Learning Management Systems (LMS)
• Excellent communication and negotiation skills; sharp business acumen
• Ability to build rapport with employees and vendors.