Delivery Lead

Job Summary:

The Delivery Lead is responsible for ensuring successful delivery of projects and products by applying Agile principles and project management best practices. This role combines strategic leadership with hands-on facilitation, driving high-performing teams, optimizing workflows, and ensuring projects meet agreed timelines, scope, and budget. The Delivery Lead acts as a servant leader, supporting continuous improvement, stakeholder engagement, and risk management while fostering collaboration across matrixed teams.

Job Description

Key Responsibilities

Agile Delivery & Team Leadership

• Drive Agile adoption and maturity across teams, applying Scrum, Kanban, or scaled frameworks
• Facilitate ceremonies, remove impediments, and enable self-managed, high-performing teams
• Support Product Owners in backlog refinement and prioritization
• Promote Agile values, principles, and continuous improvement culture

Project Management

• Define, plan, and manage medium-to-large scale projects with direct business impact
• Maintain realistic project plans, manage scope, timelines, and budgets
• Proactively identify, assess, and mitigate delivery risks
• Manage change control processes to ensure all project modifications are properly evaluated, documented, and approved in alignment with governance standards
• Ensure quality reviews and compliance with agreed standards

Release and Deployment

• Lead planning, design, and execution of release packages, including risk assessment
• Coordinate release scheduling and communication with stakeholders
• Ensure rollback procedures and post-release reviews are conducted
• Drive adoption of automation and best practices in release management

Organizational Capability & Continuous Improvement

• Identify and implement process improvements and capability enhancements
• Conduct maturity assessments and prioritize improvement opportunities
• Mentor teams and promote a learning and growth culture

Stakeholder and Relationship Management

• Develop and execute stakeholder engagement strategies
• Act as a single point of contact for communication and decision-making
• Collect feedback and manage issues, resolutions, and lessons learned

Measurement and Reporting

• Define and implement measurement frameworks for projects and operations
• Specify metrics, data collection methods, and reporting formats
• Provide accurate and timely progress updates to stakeholders

Consultancy and Business Skills

• Understand client requirements and deliver solutions that enhance effectiveness
• Communicate industry trends and technology impacts to stakeholders
• Ensure compliance with security, privacy, ethics, and accessibility standards

Financial Management

• Track and report IT and resource expenditures, ensuring alignment with approved budgets, identify variances, and provide input for corrective actions

Others

• Perform any other reasonable duties as requested

Functional/Technical Competencies

• Excellent interpersonal, verbal, and written communication skills
• Strong leadership and servant-leadership mindset
• Ability to manage multiple priorities in a fast-paced environment
• Critical thinking and problem-solving skills
• Strategic planning and process improvement expertise
• Up-to-date knowledge of Agile practices, tools, and life sciences domain trends
• Self-starter with adaptability and resilience

Behaviour Competencies

• Accountability
• Adaptability
• Customer focus
• Robust Decision Making
• Willingness to learn
• Time Management
• Analytical Thinking
• Results orientation
• Conflict management
• Business Acumen

Experience, Education, and Certifications

• Proven experience in project delivery and Agile methodologies (Scrum, Kanban, SAFe).Experience in life sciences and regulatory sectors
• Familiar with cloud deployment of enterprise solutions
• Strong understanding of project management frameworks (Agile, Prince2, Lean Six Sigma)
• Demonstrated success in driving Agile maturity and innovation.
• Bachelor’s degree in technical discipline (Math, Science, Engineering, Computing) or equivalent experience
• Agile certifications (Scrum Master, SAFe, etc) desirable.
• English: Fluent