100 BPO Telecaller Jobs In Hyderabad

Job Requirements

Job Title/Post Title: BPO/Telecaller

Company Name: Various Companies

Location: Hyderabad, Telangana

Qualification: Diploma, B.Com, BA, BSc, 12th Pass (HSE)

Experience: Fresher

Salary: 12,000 - 25,000 per month

Job Description

We are currently hiring BPO/Telecallers for various companies in Hyderabad. This role is ideal for freshers with good communication skills who are eager to start their careers in customer service and telecalling.

Roles & Responsibilities

Handle inbound and outbound calls from customers.

Address customer queries and provide information about products, offers, and services.

Follow communication scripts when handling different topics.

Identify customer needs, clarify information, research issues, and provide solutions or alternatives.

Seize opportunities to upsell products when appropriate.

Build and maintain sustainable relationships with customers by going the extra mile.

Keep accurate records of all conversations in the database in an organized manner.

Regularly attend educational seminars to enhance knowledge and performance.

Achieve personal and team qualitative and quantitative targets.

Benefits

Competitive salary ranging from 12,000 to 18,000 per month.

Performance-based incentives depending on the process.

Rotational day shifts.

Work from the office environment.

Additional Information

Immediate joiners preferred.

Good Communication Skills In English, Hindi, And Other Languages.

High energy levels and good problem-solving skills over the phone are required.

Employment type: Full-time.

Hiring process involves a face-to-face interview.

Job locations include Bowenpally, Kukatpally, and Lakdikapul in Hyderabad.

If you are a fresher looking to start your career in the BPO industry with opportunities for growth and development, apply now. Send your resume and be the first to join a dynamic team of customer service professionals in Hyderabad.