Senior Technical Expert-Eyecare

Job Requirements

Sales : Optometry : Equipment installation, maintenance & management

1.     Review the store layout in liaison with the IRSG team and provide preliminary approval / recommendations for the same based on the guidelines

2.     Oversee the installation of the equipment in the store under their respective region, prepare and send the evaluation report based on the same

3.     Ensure the completion of the service / maintenance as per satisfactory standards, prepare and send the completion report based on the same

4.     Undertake periodic audit of the store equipment of the respective region to ensure that its managed as per defined guidelines

5.     Oversee the dismantling and installation of equipment as per the guidelines in case of store closure / shifting

Sales : Optometry : Performance Monitoring

1.     Undertake periodic visits to the stores and liaison with the store optometrists and customers to track the errors and report the variances observed from the defined standards for action planning

Sales : Optometry : Training

1.     Evaluate the optometrists on their capability / alignment with the defined standards and identify areas of development

2.     Impart training to the optometrists as per the defined guidelines and the plan

3.     Conduct assessment for participants and recommend appropriate actions based on the assessment

Sales : Optometry : Sales Management

1.     Cascade the sales target for contact lenses, powered sunglasses, bifocal to PAL, eye test volume, etc. from the corporate to the individual store optometrists

2.     Monitor and drive sales to ensure that the targets are met and undertake corrective actions

Sales : Optometry : People Management

1.     Screen the candidates (lateral and campus candidates) based on their resumes and conduct preliminary assessment of the candidates as per the prescribed guidelines

2.     Provide a point of view regarding the interest areas, development areas, career aspirations, etc. of the store optometrists for identifying avenues of engagement with them

•        Innovative thinking

•        Adaptability & flexibility

•        Decision making

•        Entrepreneurial drive

•        Ability to influence to make impact

•        Accountability

•        Service orientation

•        Communication skills

•        Domain knowledge

•        Training skills