Manager-Data Core Ops

Name

Packet Core Ops

Location/Circle

Guwahati

Designation

TM- Packet Core

Primary Duties and Responsibilities

• General Operations & Maintenance
• Day – to Day operations of  SGSN/MME , GGSN/SPGW/PCRF/vGw
• Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei)
• Provide support (onsite/offsite) for activities associated with Packet Core
• Incident management & emergency handling
• Monitoring of capacity vs utilization of nodes (SAU/PDN/Processor/Throughput/Sessions)
• Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade
• Shift operations as per duty roster

• Change Management
  • Coordination with SNOC for change management requirements
  • Raising CR for Change Management
  • Coordination for additional Configurations
  • Verification of Inputs for CM/Command files before execution
• Fault Management
  • Troubleshooting and Resolution of issues related to data services
  • Local Hardware Fault Management – Card Changes/R&R/Spare Part management
  • Address local connectivity issues
  • Infra/power related issues pertaining to PaCo Nodes
• CXX
  • Address ongoing Customer problems related to Data browsing/VoLTE
  • Analysis of Complaints and provide RCA
  • Coordinate with Vendor/SNOC CM teams to implement corrections/patches 
• New Node integrations
  • Infra Requirements
  • Installation/commissioning /integration
  • Final Go Live – Clearances (RA/LI/SNOC)
•  Feature and technology rollouts
  • Implementation
  • Technical Testing/ UAT

Qualifications and Competencies

BE / B.Tech ( preferably Electronics & Communication )

Minimum 3-5 years of experience in Packet Core operations