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Transition And Business Analyst

Talentmate

India

6th March 2026

2603-2544-1053

Job Description

Youll be part of global teams across Bupa markets
Youll get to work on building innovative digital health solutions

About Our Client

Bupa is a leading international healthcare company, established in 1947.

Job Description

The accountabilities and responsibilities of the role will vary according to the specific assignment(s) at any one time:-

Transitions (End-to-End)

Own complex multi-process transitions from global locations (UK/APAC/Others).
Create and govern transition frameworks, wave plans, tollgates, risk registers.
Lead discovery, KT, shadow, reverse-shadow, and go-live phases.
Track benefits, FTE realization, and productivity ramp-up.
Be escalation point for all critical transitions.

Service Management

Establish service governance (SLAs, KPIs, cadence, escalation models).
Build run-state operating model across teams.
Design controls for performance, quality, and risk.
Drive continuous improvement & standardization.

Business Packs & Leadership Reporting

Own Executive Business Packs for:
Client leadership
Global capability heads
Internal GCC leadership
Create dashboards: transition health, capacity, benefits, risks, delivery maturity.
Convert data into executive narratives and insights.

Stakeholder & Governance

Partner with global process owners and business heads.
Run steering committees and governance calls.
Influence without authority.

The Successful Applicant

Experience & Skills

10-14+ years in GCC/Shared Services/Consulting.
Strong transition + service management background.
Has run multi-country / multi-process transitions.
Excellent in:
Executive communication
Business storytelling
Governance design
Strong Excel, PowerPoint, PowerBI, data-to-insight skills.
Proven experience in working on multiple concurrent projects.
Proven experience in process change, including reconciliation of outputs.

Whats On Offer

Competitive salary package.
Opportunities for professional growth within a large organization.
Collaborative and innovative work environment.
Comprehensive benefits and wellness programs.

Contact: Anusha Raina

Quote job ref: JN-032026-6963659

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	India	City:	Gurgaon ,Haryana
Company Website:	https://redirect.michaelpage.com/mp-home	Job Function:	Analyst
Company Industry/ Sector:	Staffing and Recruiting

What We Offer

About the Company

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