support engineer
Talentmate
India
24th July 2026
2607-5443-35
Job Description
Job Description
Key Responsibilities
- Act as the first point of contact for incident management and service requests, ensuring quick resolution and minimizing downtime.
- Monitor system health, applications, and infrastructure using tools like Grafana and Kibana, and perform routine health checks.
- Analyze logs across Linux systems, applications, and containerized environments to identify issues and perform basic debugging.
- Monitor and analyze telecom network KPIs (2G/4G/5G) and resolve OSS/data issues.
- Collaborate with L2/L3 teams and cross-functional teams for issue escalation, resolution, and continuous improvement.
- Work with distributed components such as Redis, Kafka, OAuth, and Zookeeper.
- Strong Linux, SQL, and log debugging expertise.
- Hands-on experience with Kubernetes/OpenShift.
- Knowledge of monitoring tools (Grafana, Kibana, Prometheus) is a plus..
B.Tech
Range Of Year Experience-Min Year
1
Range Of Year Experience-Max Year
4
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Gurgaon ,Haryana |
| Company Website: | https://www.infinite.com/ | Job Function: | Customer Service |
| Company Industry/ Sector: |
IT Services and IT Consulting | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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