Job Description

Overview

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

As the SMB Sales , you will be accountable to the business goals of Microsoft’s SMB business and be the SMB customer advocate across the organization. This requires continuous innovation and evolution of our solution sales execution strategy, while remaining centered on the customer.

To be successful, you must have deep understanding of the local market, customer acquisition engines and upsell/cross-sell motions across services/products and the respective routes to market. You will lead a v-team of key business partners from the partner, products and services, marketing, and operations teams, driving alignment on the SMB strategy through the development of a holistic business plan, and ensure always on execution with the right level of investments to address customer needs and accelerate their digital transformation. This role is flexible in that you can work up to 60% from home.

Company Culture Statement Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Accountable for delivering on revenue quotas as the business owner for one or more Solution Areas. Oversees and develops long-term small and medium business growth and investment business planning in partnership with stakeholder team(s) in local market(s).

Ensures small and medium business Sales roles are leveraging market expertise and insights. Oversees a small and medium business Sales team developing and managing business plans for one or more solution areas across local market(s).

Drives digital transformation across small and medium business segments and markets.

Coaches small and medium business Sales roles on engagements with customers and virtual team and/or partner stakeholders.

Defines strategies and priorities to drive continuous improvement of customer and/or partner program performance in local markets.

Engages with, influences, and gains buy-in and alignment on strategies and plans from internal and/or external leadership teams. Proactively manages relationships and engagements with small and medium business Sales and leadership teams across internal sales and marketing organizations.

Defines guidelines and expectations for small and medium business Sales teams partnerships with internal stakeholders to ensure continuity in the execution of programs across markets.

Qualifications

  • Bachelors Degree in Business Administration, Sales, Marketing, Economics, Engineering, or related field AND demonstrable years relevant Sales or Marketing experience with Information Technology products and/or services
  • OR equivalent experience.
  • A self-starter with a track record of consistently meeting or exceeding sales targets
  • Demonstrable sales hygiene & deal excellence discipline, using sales methods, processes and tools
  • Capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
  • Strong interpersonal skill, excellent oral, written, and verbal communication skills
  • Desire to work in a competitive environment where growth potential is driven by one’s abilities and attitude
  • Solid Time Management Skills with an ability to work independently with a high level of integrity
  • Leading, partnering and orchestrating with virtual teams of experts 
  • Skill to breakdown complex information with the ability to thrive in an ambiguous, fast based environment

Additional Or Preferred Qualifications (PQs)

  • Bachelors Degree in Business Administration, Sales, Marketing, Economics, Engineering or related field AND 8+ years relevant Sales or Marketing experience with Information Technology products and/or services
  • OR equivalent experience.
  • Relevant sales experience with Information Technology products/services
  • Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.
  • Collaboration. Experienced in orchestrating and leading virtual teams to develop and drive sales through various engines.
  • Enterprise and/or Channel Sales. 4+ years’ experience selling business to business IT solutions and meeting revenue targets.
  • Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses – positive approach to problem solving, learning, and development.  
  • Purposeful Planner & Executor – Delivers business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met. 
  • Experience in D365 & Power Platform and AI components (Copilot, Copilot Studio, Agents, Azure Open AI).
  • Have completed one or more training and/or certification on MS-900 Microsoft D365 Fundamentals, Microsoft Security Ops Analyst Associate(SC-200) or similar information technology solutions or software applications.
  • Willing to attain certification in any MS-900 Microsoft D365 Fundamentals certification within 6 months.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Gurgaon ,Haryana
Company Website: https://news.microsoft.com/ Job Function: Business Development
Company Industry/
Sector:
Software Development

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