Senior SRE - Dynatrace

We are seeking a Senior SRE - Dynatrace to lead technical efforts and drive observability excellence across our infrastructure. The ideal candidate will architect robust software solutions, manage incidents, and collaborate cross-functionally to ensure system resilience and operational efficiency.

Responsibilities

• Lead technical efforts, providing technical guidance and oversight to team members
• Architect, design, develop, test, deploy and maintain software solutions to meet project requirements
• Collaborate with other technical and non-technical teams to ensure project success
• Participate in the development and delivery of solution requirements, estimates and timelines
• Maintain the quality of the technical deliverables and adhere to development standards and best practices
• Manage incidents and requests using ServiceNow or JIRA as a tracking tool
• Be available for monitoring and escalation during off-hours and weekends, and carry pager duty for emergencies after hours
• Triage tickets and update ticket details while assessing urgency
• Be open to support on-call on rotation in India as well as in CST timings on a rotational basis
• Drive continuous improvement in MTTD, MTTR and overall system resilience through proactive analysis and optimization
• Document observability architecture, dashboards and operational runbooks in Confluence

Requirements

• 5-10 years of experience in software development
• Background in Dynatrace administration and Dynatrace Workflows
• Expertise in Event Management, Extensions and integrations in Dynatrace
• Proficiency in Infrastructure as code deployments and Terraform
• Skills in Kubernetes automation
• Familiarity with Azure DevOps and ServiceNow