SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.
SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.
Join us to shape the future of digital payment in India and unlock your full potential.
What’s in it for YOU
SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
Admirable work deserves to be rewarded. We have a well-curated bouquet of rewards and recognition program for the employees
Dynamic, Inclusive and Diverse team culture
Gender Neutral Policy
Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
Commitment to the overall development of an employee through a comprehensive learning & development framework
Role Purpose
Provide day-to-day Human Resources business partnering and employee relations for business vertical in SBI Cards.
Role Accountability
Provide direction and expertise for full scope of HR services including: selection, employee relations, employee compensation, employee engagement and organizational design for functions in scope
Drive timely rollout and closure of HR processes within the business (Performance Management, Salary Planning/ Reward Management and Talent Management), cross-functional communication and the transfer of learning and best practice sharing within the HR network
Drive employee connect sessions and other engagement initiatives, give feedback to the employees and Sr. Management team, resolve issues and employee concerns
Coach and counsel employees regarding HR policies and procedures with respect to transfer, promotion, compensation, benefits and conditions of employment. Drive internal job postings for the vertical as per the process and ensure the closure within specified timelines
Identify, select and retain good talent to ensure a dynamic pipeline of talent
Play role of an employee advocate, balancing fair labor standards, SBI Card policy and practice and business needs
Partner with client leadership and local HR counterparts to plan and execute strategies that ensure maximum engagement of human resource capital
Ensure adherence to infosec and data security guidelines while managing employee/organizational data
Ensure a culture of teamwork, partnership and transparency by working closely with all stakeholders
Measures of Success
No defects arising out of processes
Open position closure within TAT (shared responsibility with TA)
Timely & satisfactory resolution of employee queries
Positive VOEs on employee satisfaction surveys conducted
Process adherence as per MOU
Technical Skills / Experience / Certifications
Ability to objectively analyze current practices, identify improvement opportunities, build consensus and drive implementation
Strong working knowledge of HR policies, processes & practices
Experience of handling sensitive/confidential data & people matters
Strong understanding of business, processes & policies
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