Job Description
.About The Role:
We are looking for a highly motivated Experienced Professional to lead complex operational and project-driven responsibilities within our CPS function. This role requires strong ownership, cross-functional collaboration, and the ability to coach and guide team members while driving service excellence, process improvements, and operational efficiency.
The individual will act as a key bridge between execution teams and leadership, ensuring consistent delivery against service metrics and continuous capability development within the team.
Key Responsibilities:
• Independently manage complex customer projects, designs, quotations, and process improvement initiatives end-to-end.
• Responsible for team’s performance and oversee day-to-day execution activities handled by other team members, ensuring high accuracy and turnaround.
• With prior supervisory experience, takes on supervision for sizable group of people.
• Drive and own service metrics (Quality and Service Levels for the team and support continuous improvement.
• Own and lead training, onboarding, and capability-building initiatives for new and existing team members.
• Represent the function/ team to collaborate cross-functionally with sales, project managers, and stakeholders to deliver high-quality outcomes.
• Own, create and maintain reports/dashboards to track performance and improvement plans.
• Prepare lighting and shade design estimations using Design Software and AutoCAD
• Generate project deliverables including:
o Bill of Materials (BOM)
o Submittal packages
o Wiring diagrams and general layouts
o Specification cut-sheets
• Prepare official quotations and change orders
• Coordinate with internal project teams, Field Service Engineers, Sales, and Customer Service
• Maintain documentation and updates in tools such as Lutron Designing & quoting software’s, AutoCAD, and Salesforce.
• Support hiring, team stabilization, and transition into people leadership responsibilities.
Skills & Qualifications
• Bachelor’s degree in science. Engineer with electrical, Electronics, Instrumentation preferred.
• Strong attention to detail and ability to interpret construction documents.
• Hands-on experience with AutoCAD or any other design tools.
• Lighting design hands-on is a plus.
• Strong written and verbal communication skills.
• Strong ownership mindset with ability to balance execution + mentoring.
• Readiness to lead multiple initiatives and team.
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Gurgaon ,Haryana |
| Company Website: | http://www.lutron.com | Job Function: | Manufacturing & Production |
| Company Industry/ Sector: |
Appliances Electrical and Electronics Manufacturing | ||
What We Offer
About the Company
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