Intern - GBS HR Services

Area: GBS

Department: HR Services

Direct Reporting Line: Team Lead HR Services

Subsidiary/country: GBS HR India

Location: Gurgaon, India

GSMS Grade: P4

Number of Personnel Managed: -

Cost Center/Budget and/or Revenue Responsibility: No

Duration: 6 months (Jul – Jan)

Objective

Join our dynamic HR Shared Services team and gain hands-on experience in the backbone of global HR operations. This internship offers exposure to process optimization, data management, compliance, and employee lifecycle support across geographies.

Key Responsibilities

Process Support & Documentation:

• Study HR Shared Services models across industries to identify best practices and suggest process improvements.
• Update and standardize Desk Top Procedures (DTPs)
  
  

Data Management & Quality Assurance

• Perform data validation checks across HR systems
• Support employee file audits for completeness and compliance
  
  

Compliance & Policy Research

• Research country-specific HR regulations and assist in creating compliance fact sheets
• Flag gaps between local norms and existing processes
  
  

Service Delivery & Ticket Analysis

• Analyse service ticket trends to identify recurring issues
• Suggest automation or process improvements based on findings
  
  

Cross-Cultural Insights & Enablement

• Analyse working styles, communication preferences, and workplace expectations of newly transitioned or upcoming countries
• Provide insights to help tailor HR services for smoother integration
  
  

Learning & Development Enablement

• Contribute to designing onboarding materials and training modules for new hires
  
  

Key Relationships

• Director HR Services
• Global Functional Teams
• Country HR Leadership and Business Partners
• Payroll & Benefits Services Vendors
• HR Services teams
• Rewards Teams
• Talent Acquisition
• External authorities, consultants, and suppliers
  
  

Eligibility

MBA graduate in HR or a related field

Must Have

Knowledge, Skills and Abilities:

• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Curiosity, initiative, and a process-oriented mindset
• Ability to handle sensitive information with confidentiality
• Proficiency in MS Office (Excel, Word, PowerPoint)
  
  

Good To Have

• Familiarity with tools like Power Automate, Power BI, AI applications
• Familiarity with HRIS systems is a plus
  
  

What You’ll Gain

• Exposure to global HR operations and systems
• Tools and techniques for process improvement and documentation
• Practical experience in HR service delivery and compliance
• Opportunity to contribute to real-time projects and initiatives
• Mentorship from experienced HR professionals
  
  

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

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