Job Description

Job Description: Operation Support Executive


Summary
2coms Consulting Pvt Ltd is currently seeking a motivated individual to join our team as an Operation Support Executive for a prominent client based in Pune. This role is ideal for candidates with a graduate degree, whether they are fresh graduates or possess prior experience in customer support. The position focuses on delivering high-quality assistance through strong communication and analytical abilities, requiring the successful candidate to be fully available for on-site work and adaptable to a structured schedule.

Responsibilities
  • Provide comprehensive support and assistance to customers, ensuring high satisfaction levels.
  • Utilize strong problem-solving capabilities to address and resolve client inquiries efficiently.
  • Maintain clear and professional communication in both English and Hindi.
  • Adhere to the designated work schedule, which includes rotational shifts and a six-day workweek.
  • Perform all duties on-site at the Pune office location as required.


Requirements

  • Possess a graduation degree in any discipline.
  • Demonstrate excellent verbal and written communication skills in both English and Hindi.
  • Exhibit robust problem-solving aptitude and the ability to handle complex situations.
  • Show flexibility and willingness to work from the office premises.
  • Be available for day shifts with rotational off days.


Benefits

Salary- 17K NTH
Shift- 9am-6pm
Working hours- Monday to Saturday
Mode of work- Work from office 
Mode of Interview- Virtual


Job Details

Role Level: Entry-Level Work Type: Contract
Country: India City: Gurgaon ,Haryana
Company Website: http://www.2coms.com Job Function: Customer Service
Company Industry/
Sector:
Human Resources Services

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