CLIENT COORDINATOR II

Job Summary

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About NIIT

NIIT is a global leader in managed learning solutions, trusted by organizations across 30 countries. Since 1981, we have helped companies transform their learning ecosystems by integrating learning theory, technology, and operations to build a high-performing workforce.

🔗 LinkedIn: https://www.linkedin.com/company/niitmts/mycompany/

🌐 Website: https://www.niit.com/en/learning-outsourcing/

Job Overview

The Senior Training Coordinator is responsible for managing end-to-end training delivery operations based on client requirements. This role involves close coordination with internal trainers, external vendors, and global teams to ensure seamless execution of training programs. The ideal candidate is fluent in English, highly organized, and comfortable working in an international environment.

Key Responsibilities

• Analyze client training requirements and determine session needs
• Act as the main point of contact for trainers and vendors
• Schedule and coordinate training sessions with all stakeholders
• Manage training administration, including creation, changes, and cancellations
• Ensure training agreements are completed and approved
• Monitor training delivery and ensure compliance with internal and client standards
  
  

• 0–2 years of experience in training operations or learning delivery
• Fluent in English (mandatory)
• Graduate in any discipline
• Experience working in an international environment
• Understanding of training and professional development processes
  
  

• Customer-focused mindset
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Attention to detail and ability to work cross-functionally
• Proficiency in MS Office, Excel, and SharePoint