Define and implement key strategic pharma account plans to achieve sales targets, foster account growth and identify new business opportunities.
Conduct regular business reviews with key accounts to assess their needs, address concerns and provide solutions that meet their objectives.
Technical selling. Understanding the need of the customer, review their product pipeline/segment and accordingly propose the product portfolio
Alignment with VAS team for value added solutions
Collaborate with cross-functional teams, such as product management, BD, customer service to ensure seamless delivery of products/services and exceptional customer experience.
Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
Manage contract negotiations, renewals, and pricing discussions in collaboration with the sales team.
Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.
Qualification
Job Requirement/Specification:
Education : Bachelors Degree in Pharmaceutical Technologies, Pharmacy, Chemistry engineering or any related field
Experience : Minimum 4 years of experience in Pharmaceutical & Nutraceuticals, preferably technical person who have experience in designing & developing the optimal pharmaceutical formulation.
Others :
Good business acumen and communication skills to build long-standing and successful relationships with customers.
Strategic thinking and problem-solving abilities to identify customer challenges, propose innovative solutions, and drive business growth.
Strong negotiation and influencing skills to navigate complex customer relationships and achieve mutually beneficial outcomes.
Adapt & develop solutions as per customer needs with clear & decisive communication.
Analytical mindset with the ability to interpret data, extract insights, and make data driven decisions.
Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects and meet deadlines.
Good understanding with Salesforce CRM software and other relevant tools
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