Job Description

Organization- Grand Hyatt Gurgaon

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Manager is responsible To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Relations Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.

Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Gurgaon ,Haryana
Company Website: https://www.hyatt.com/brands/grand-hyatt Job Function: Hospitality & Guest Services
Company Industry/
Sector:
Other

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Job Snapshot

Work TypeFull-Time
Role LevelNot Applicable
Job FunctionHospitality & Guest Services
CityGurgaon
IndustryOther
Posted31 Oct 2026
Job ID2610-1867-815
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