O2C Cash Application Analyst

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem Inc. - Global Shared Services (GSS)

Job Title: O2C Cash Application Analysts Tier 1 & 2

Location: Bangalore, India

Working Hours: See below in common requirements

Department: Global Shared Services – Order to Cash (O2C)

Systems/Tools: High Radius – CAA (Cash Application Automation) & Emagia – Cash Application Module

Job Type: Full-time, On-site

Reports To: O2C Cash Application Team Lead / Manager

Overview

The Level 2 Cash Application Analyst plays a critical role in the optimization hand on and oversight of cash application processes. This position requires a higher level of analytical thinking, process improvement focus, and interface with global stakeholders and internal O2C partners across the High Radius and/or Emagia ecosystems.

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Key Responsibilities / Tasks & Duties

• Independently manage & monitor automated and manual cash application activities using High Radius CAA and/or Emagia Cash Application module.
• Analyze unapplied cash & implement resolution strategies in collaboration with CLS, DMS & EIPP teams.
• Act as subject matter expert (SME) for High Radius & Emagia CAA processes & workflows.
• Lead and/or support continuous improvement projects to streamline cash application processes.
• Reconcile payment data discrepancies between ERP & High Radius CAA cloud and/or Emagia Cash Application Module.
• Generate KPI metrics, support audit requests, and ensure compliance with internal controls.
• Train & mentor junior team members on tools, processes, and standards.
• Support integrations between CAA and EIPP/CRD/CLS/DMS modules via UAT.
  
  

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Education & Experience Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field required.
• 3–5+ years of experience in cash application or O2C functions, preferably in a global shared services environment.
• Proficient experience with High Radius CAA cloud or similar cash application automation tools required.
  
  

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Technical Skills

• Proficient ERP SAP S4 Hanna ERP required
• Advanced user of High Radius CAA & working knowledge of CRD, CLS, DMS, and EIPP modules.
• Advance Excel skills (pivot tables, lookups, etc.).
• Advance understanding of US & Canadian banking formats (BAI, MT940, etc.) and remittance processing.
  
  

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Soft Skills

• Strong analytical & critical thinking abilities.
• Ability to lead process improvement initiatives.
• Excellent written & verbal communication in English; additional languages a plus.
• Ability to work under pressure & handle complex scenarios.
• Strong stakeholder management & cross-functional collaboration.
  
  

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• Work in accordance with Xylem’s Core Values and Global Code of Conduct.
• Participate in team meetings, knowledge-sharing, and continuous learning activities.
• Collaborate across global teams in a matrix environment.
• Adhere to internal controls, audit, and compliance standards.
• English spoken on zone on Production floor.
  
  

This role requires to work in shifts.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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