State Head-Personal Loan Direct Sales Team

Job Requirements

Key Responsibilities

Primary Responsibilities

• Lead the state-level Personal loan business to drive revenue growth per customer.
• Manage a team of Sales Managers responsible for personal loan business across multiple channels including branches.
• Strategically guide the distribution of cross-sell products to achieve volume targets.
• Collaborate with the Digital Marketing team to enhance customer acquisition through digital channels.
• Build and maintain strategic partnerships with key Digital/online partners to boost portfolio penetration.
• Monitor portfolio performance and quality and provide actionable insights to Product and Sales teams for improvement.
• Support the Product team in the Business Loan category to develop differentiated offerings and accelerate growth.
• Organize and execute multiple open market activities to generate leads and grow the business.
  
  

• Mentor and coach team members to foster a culture of customer centricity, innovation, compliance, and integrity.
• Promote automation and digital enablement to deliver holistic customer solutions.
• Attract and retain top talent to support the bank’s rapid growth objectives.
• Candidate Profile
  
  

• Graduate (Full-Time) – Any discipline
  
  

• Minimum of 7 years of relevant experience in retail banking, lending, or financial services.
  
  

• Proven leadership and team-building capabilities.
• Strong strategic thinking and execution skills.
• Excellent stakeholder management and collaboration abilities.
• Deep understanding of lending products and customer behaviour.
• Tech-savvy with a focus on digital transformation and automation.
• Analytical mindset with the ability to interpret data and drive decisions.