Job Description

Position: Check-in & Boarding Executive Company Overview: Bluespirit is a leading airport service provider in Lucknow, Uttar Pradesh, India. We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for all our passengers. Job Overview: As a Check-in & Boarding Executive, you will be responsible for ensuring a seamless and hassle-free check-in and boarding process for our passengers. You will play a vital role in providing a positive first impression of our company and ensuring that our passengers have a comfortable and stress-free travel experience. Key Responsibilities:

  • Greet passengers with a warm and friendly demeanor, and assist them with their check-in process
  • Verify travel documents and ensure that all necessary information is accurately recorded
  • Assist passengers with baggage check-in and provide guidance on baggage allowances and restrictions
  • Handle any special requests or needs of passengers, such as wheelchair assistance or special meals
  • Coordinate with other departments, such as security and ground handling, to ensure a smooth and timely boarding process
  • Communicate any flight delays or changes to passengers and provide necessary assistance
  • Ensure the boarding process is conducted in an organized and efficient manner
  • Handle any customer complaints or issues in a professional and timely manner
  • Maintain a high level of knowledge about the airport, its facilities, and flight schedules
  • Follow all safety and security procedures to ensure the safety of passengers and their belongings
  • Assist in the training of new team members and provide support to colleagues when needed Qualifications:
  • High school diploma or equivalent
  • Previous experience in customer service or hospitality is preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced and high-stress environment
  • Strong attention to detail and ability to multitask
  • Proficiency in English and any other local language is a plus
  • Must be able to work flexible hours, including weekends and holidays
  • Must be physically able to stand for long periods of time and lift up to 50 pounds We Offer:
  • Competitive salary and benefits package
  • Opportunities for growth and career development
  • A dynamic and supportive work environment
  • On-the-job training and continuous learning opportunities If you are passionate about providing exceptional customer service and have a strong desire to work in the aviation industry, we would love to hear from you. Join our team at Bluespirit and be a part of creating a memorable travel experience for our passengers.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Greater Lucknow Area
Company Website: www.bluespirit.in Job Function: Business Development
Company Industry/
Sector:
Business Consulting and Services

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