Job Description

Job Title: Specialist – Nexthink (Product Engineering & Integration)

Experience: 5–8 Years

Contract Duration: 6 Months

Location: PAN India

Job Description

We are seeking an experienced Nexthink Specialist / SME to join our team for a 6-month engagement. The ideal candidate will possess strong expertise in Nexthink product engineering, integrations, and automation scripting, along with solid analytical and reporting skills.

Key Responsibilities

  • Act as a Subject Matter Expert (SME) for Nexthink platform operations and integrations.
  • Develop and manage Nexthink dashboards, NQL queries, remote actions, and diagnostic reports.
  • Monitor and analyze DEX Scores, providing recommendations for user experience improvement.
  • Perform API integrations, especially with ServiceNow and Azure environments.
  • Design and deploy custom dashboards, campaigns, and analytics reports in Nexthink.
  • Create metrics, categories, and automated actions based on business requirements.
  • Work on data modeling, query optimization, and PowerShell/MS SQL scripting.
  • Understand and support both On-premises and SaaS Nexthink environments.
  • Collaborate with business teams to translate operational needs into actionable Nexthink solutions.
  • Maintain and support infrastructure components such as Windows OS, Active Directory (AD/AAD), and network integrations.
  • Provide proactive recommendations for endpoint management, automation, and performance optimization.

Required Skills

Must Have:

  • Proven experience with Nexthink Product Engineering & Integrations
  • Expertise in NQL (Nexthink Query Language) and custom dashboard creation
  • Experience in Nexthink APIs, Remote Actions, and Scripting
  • Integration knowledge with ServiceNow, Azure Apps, and Cloud environments
  • Strong understanding of Windows OS, AD/AAD, and network operations
  • Intermediate to advanced PowerShell and MS SQL scripting skills
  • Proficiency in data analysis, reporting, and DEX monitoring

Good To Have

  • Familiarity with automation tools and IIS Server, SCCM, SCOM
  • Exposure to Azure Infrastructure Services and AWS Infra Services
  • Strong analytical, communication, and stakeholder management skills

Mandatory Skills

IIS Server | Microsoft SCOM | PowerShell | SCCM | Azure Infra Services | Windows Server | Azure Active Directory | AWS Infra Services


Job Details

Role Level: Mid-Level Work Type: Contract
Country: India City: Greater Kolkata Area
Company Website: https://www.smsoftconsulting.com Job Function: Business Development
Company Industry/
Sector:
IT Services and IT Consulting

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