Network And Svcs Operations Representative

Project Role : Network & Svcs Operations Representative

Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.

Must have skills : Cloud Network Operations

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: As a Network & Services Operations Representative, you will be responsible for configuring, integrating, and managing the life cycle of telecommunication network elements. Your typical day will involve overseeing the associated configurations across Fulfillment and Assurance, managing back office system data records, and supporting customer activations and configuration adjustments to ensure seamless operations and customer satisfaction. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training and knowledge sharing sessions to enhance team capabilities. - Monitor and analyze network performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations. - Strong understanding of network protocols and architectures. - Experience with network configuration management tools. - Familiarity with cloud service providers and their networking solutions. - Ability to troubleshoot and resolve network-related issues efficiently. Additional Information: - The candidate should have minimum 5 years of experience in Cloud Network Operations. - This position is based at our Kolkata office. - A 15 years full time education is required.