Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP ABAP Development for HANA

Good to have skills : NA

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively and efficiently.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure timely resolution of system issues.
• Document findings and solutions to enhance knowledge sharing within the team.
• Assist in the continuous improvement of support processes and tools.
• Provide guidance and support to junior team members to foster their professional growth.
  
  
  

• Must To Have Skills: Proficiency in SAP ABAP Development for HANA.
• Strong knowledge of SAP ABAP programming concepts and HANA database integration.
• Experience in debugging and troubleshooting SAP applications to identify root causes.
• Ability to analyze system logs and performance metrics to optimize application behavior.
• Familiarity with SAP development tools and environments for efficient code management.
• Understanding of business processes and how they relate to SAP system functionality.
  
  
  

• The candidate should have minimum 3 years of experience in SAP ABAP Development for HANA.
• This position is based at our Kolkata office.
• A 15 years full time education is required.