Pro Services Expeditor

C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if its digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And were 100% passionate with designing, implementing, managing and supporting our customers every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Summary

Overview

The Pro Services Expeditor I is the primary liaison for the company into the activities performed by the Service Operations team. The Pro Services Expeditor validates services orders, processing subcontractors POs and Invoices, manages change order processing, and improves all tasks related to Service Operations.

Responsibilities

Essential Functions

• Validates Pro Service orders from CRM to ensure compliance with billing, setup, and makes any corrections as needed to ensure proper processing
• Assists with routing of projects to practices and project managers as defined by the PM Directors
• Authorizes third party vendor work providing purchase orders for work
• Engages and manages third party dispatch services
• Manages and authorizes invoice processing for third party vendors, using professional discretion and approving invoice payments
• Ensures third party compliance and vendor setup in alignment with reducing outside contractor spend
• Manages change order process in service tracking systems
• Implements tasks that relate to areas of improvements and/or new initiatives of Service Operations
  
  

• High School diploma
• Proficient in Microsoft Excel, Work, and Outlook
• Excellent verbal and written communication skills
  
  

• College degree in a telecommunications related field or college degree in Accounting / Finance
• Previous business experience in an administrative capacity
• Experience in NetSuite and /or Connectwise