Analyst Learning And Development Human Resource

Business Function

Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS Tech continues to be a competitive employer in India. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organization by empowering and engaging our employees. Because we believe that banking is about people.

The HR Learning & Development team at DBS Tech is seeking a creative and driven Learning Program Manager at an Analyst level in the organization with experience in planning, coordinating and executing training programs and reporting into the L&D Lead.

Key Responsibilities

Program Management & Delivery

• Support and manage onboarding programs for DBS Tech, ensuring seamless and engaging experience for new hires.
• Drive Apprenticeship and Tech MA programs, ensuring successful transition and readiness of early talent.
• Plan and schedule large-scale training initiatives, SME development program ensuring smooth execution and stakeholder alignment.
• Track training completion metrics and provide regular reporting on training progress and outcomes.
  
  

• Collaborate with both local and global stakeholders to support enterprise-wide training programs and initiatives.
• Partner with subject matter experts (SMEs), project managers, and business leaders to design and deliver effective learning solutions.
• Engage with external training vendors to develop customized training agendas aligned to business needs.
• Manage vendor relationships, including performance tracking, cost, and KPI management.
  
  

• Research, develop, and measure training effectiveness to continuously enhance L&D programs.
• Evaluate and integrate new learning strategies, including emerging technologies and digital learning approaches.
  
  

• Administer learning programs on the Learning Management System (LMS) and promote digital learning adoption.
• Manage training budgets, procurement processes, contracts, and licensing records.
• Monitor and evaluate L&D program performance monthly, linking outcomes to business scorecards.
• Produce internal reports, including dashboards and scorecards, and provide insights for decision-making.
• Collaborate on audit processes, ensuring compliance and accurate reporting during annual audits.
  
  

• Analyze large datasets to identify trends, gaps, and opportunities for improvement in learning programs.
• Recommend actionable solutions and initiate corrective interventions.
• Drive innovation by exploring automation, data-driven insights, and digital tools to enhance learning operations.
  
  

• Graduate/Postgraduate with minimum 5+ years of experience in Learning & Development or Talent Development.
• Proven experience in conducting Training Needs Analysis and managing end-to-end learning programs.
• Ability to manage complex stakeholder environments across geographies.
• Strong analytical skills with the ability to interpret large volumes of data and derive insights.
• Experience in vendor and budget management.
• Excellent communication, influence, and stakeholder management skills.
• Demonstrated ability to exercise sound judgment, diplomacy, and resilience.
• A continuous learner mindset with a commitment to self-development.
  
  

• Experience in the banking or financial services industry.
• Familiarity with Learning Management Systems (LMS)
• Certifications in relevant technologies, learning methodologies, or psychometric tools.
  
  

• Eye for detail
• Stakeholder collaboration and influence
• Data-driven decision making
• Digital Learning Mindset
• Program and project management
• Innovation and continuous improvement