Product Manager

Overview

Role Overview

We are looking for a Product Manager with a strong foundation in business analysis and hands-on telecom domain experience to support the end-to-end product lifecycle of enterprise telecom platforms. This role sits at the intersection of business, technology, and delivery, translating telecom use cases into scalable product capabilities.

You will work closely with engineering, architecture, sales, and operations teams to define requirements, prioritize features, and drive adoption of telecom-focused products across OSS/BSS, network operations, and digital services.

Key Responsibilities

Product Execution & Delivery

• Translate telecom business requirements into clear product features, epics, and user stories
• Support the product roadmap with data-driven inputs and customer feedback
• Assist in backlog grooming, sprint planning, and release readiness
• Track feature adoption, usage metrics, and customer outcomes
  
  
  

• Leverage prior Business Analyst experience to:
• Conduct requirement elicitation workshops with internal and external stakeholders
• Create BRDs, PRDs, user stories, and acceptance criteria
• Map current-state vs future-state workflows across telecom processes
• Ensure traceability from business goals → product features → delivery outcomes
  
  

• Work on products related to:
• OSS/BSS platforms
• Network operations (NOC, fault, performance, configuration)
• Service provisioning, assurance, and billing flows
• Understand and model telecom constructs such as:
• Subscribers, services, plans, SLAs
• Network elements, alarms, KPIs
• Order-to-activate and trouble-to-resolve workflows
  

• Act as a bridge between engineering teams and business stakeholders
• Collaborate with solution architects and delivery teams on feasibility and design trade-offs
• Support sales and pre-sales teams with product inputs, demos, and documentation
  
  
  

• Maintain clear and concise product documentation
• Contribute to release notes, feature guides, and internal enablement material
• Present product updates to internal teams with clarity and structure