Business Advisory New Associate

Skill required: Banking Services - Retail Banking Card Operations

Designation: Business Advisory New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. Banking services refer to the various financial services provided by banks to their customers. It includes account opening, kyc, managing accounts, processing transactions, offering loans and credit cards and mortgages, providing investment products, insurance servies and facilitating payments. Banks aim to help individuals and businesses manage their finances efficiently and securely.

What are we looking for? To perform the role of makers or processor.

• Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards, and providing exceptional customer service Functional Expertise:
• Should have basic knowledge about banking products like Credit and Debit cards operations
• Understanding of reconciliations and basic accounting principles
• Stay apprised of Banking industry updates through reading, research, and training through appropriate sources
• Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes
• Should be a self-starter, motivated and highly energized individual to compete the complexity of the process
• Attention to detail Advanced Proficiency required in English Language to create documentation MS Office Analytical Thinking Communication / Presentation Skills Multi-tasking / Time Management Ability to Learn Roles and Responsibilities:
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your primary interaction is within your own team and your direct supervisor
• In this role you will be given detailed instructions on all tasks
• The decisions that you make impact your own work and are closely supervised
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
• Please note that this role may require you to work in rotational shifts