Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Collibra Data Governance

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to improve system processes and workflows to enhance overall efficiency.
• Mentor junior team members to support their professional growth and development.
  
  
  

• Must To Have Skills: Proficiency in Collibra Data Governance.
• Strong analytical and problem-solving abilities related to data governance platforms.
• Experience in troubleshooting and resolving complex application issues.
• Ability to work collaboratively with cross-functional teams to deliver effective solutions.
• Familiarity with system monitoring tools and incident management processes.
• Excellent communication skills to clearly articulate technical information to diverse audiences.
  
  
  

• The candidate should have minimum 5 years of experience in Collibra Data Governance.
• This position is based at our Chennai office.
• A 15 years full time education is required.