Officer Branch Relationship Manager Growth Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Develop and execute relationship management strategies to drive customer acquisition and retention across assigned branch portfolio
• Identify growth opportunities within existing customer base and cross-sell banking products and services
• Build and maintain strong relationships with key customers, understanding their financial needs and providing tailored solutions
• Collaborate with branch teams to achieve sales targets and business objectives
• Monitor portfolio performance metrics and provide regular reporting to management
• Conduct customer needs analysis and recommend appropriate banking solutions
• Participate in branch marketing initiatives and customer engagement programs
• Ensure compliance with bank policies, procedures, and regulatory requirements
• Support branch operations and contribute to overall customer experience excellence

Requirements

• Bachelors degree or equivalent professional qualification
• Demonstrated track record of achieving sales targets and business growth
• Strong interpersonal and communication skills
• Ability to build and maintain professional relationships
• Proficiency in banking systems and MS Office applications
• Knowledge of consumer banking products and services
• Problem-solving and analytical capabilities
• Ability to work independently and as part of a team
• Willingness to travel within assigned geographical area as required

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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