Technical Manager

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.

Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world.

ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.

Job Description:

The Technical Manager will be responsible for overseeing the performance of the assigned team, ensuring the   timely and high-quality delivery of projects. The role involves identifying and resolving issues that impact team   performance, implementing corrective actions, and supporting team members and providing technical solution   support. The Technical Manager will also oversee hiring, onboarding, and training of new employees.  

Essential Duties & Responsibilities:

• Oversee team performance, addressing issues to ensure quality and timely project delivery.  
• Evaluate project outcomes and implement corrective actions for continuous improvement.  
• Continuously evaluate processes and recommend improvements to enhance efficiency and effectiveness.  
• Manage resource allocation, ensuring alignment with project needs and timelines.  
• Attending client meetings to provide technical support and coordinate project requirements with the team.  
• Interview and onboard new team members, providing necessary training and support.
• Foster team growth through mentorship and feedback.  

Qualifications:

• Bachelor’s degree in data analytics, computer science, or a related field (master’s degree preferred).  
• 2+ years of experience in a team leadership or management role; 3+ years of experience in healthcare data analytics, migration, or ETL projects.  
• Experience in Epic systems migration or strong knowledge of Epic system implementation, including timelines,    workflows, and data formats.  
• Understanding of Epic data structures and data extraction or conversion processes.  
• Familiarity with data governance, security, and compliance in healthcare environments, ensuring adherence to HIPAA and other regulations.  
• Proven ability to evaluate and enhance team performance, implement corrective actions, and improve efficiency.  
• Experience in project evaluation, monitoring, and resource management, ensuring successful completion of multiple concurrent projects.  
• Strong communication skills.  
• Strong problem-solving and decision-making skills to address challenges and optimize team performance.  

Additional Information:

ELLKAY is committed to fostering a collaborative and high-performance work environment that supports innovation, teamwork, and professional growth. Most roles are designed to operate from our office locations to encourage effective collaboration and engagement across teams.
Any alternative work arrangements may be considered at the company’s discretion based on role requirements and business needs.
For more information about our company, please visit www.ELLKAY.com.
ELLKAY is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.