Technical Sales Support Lead

We’re Hiring | Technical Sales Lead

?Location: Ayodhya, India

Turn Technical Expertise into Customer Value. Drive Growth with PAKKA.

At PAKKA Limited, we believe great sales go beyond selling a product—they create value through the right solutions, strong partnerships, and a deep understanding of customer needs.

We’re looking for a Technical Sales Lead – Paper Solutions who can combine strong pulp and paper industry expertise with consultative selling, technical problem-solving, and a customer-first approach to drive profitable growth and build lasting customer relationships.

What You’ll Lead:

• Drive Market Growth: Build and convert a robust sales pipeline across paper mills, converters, packaging companies, printers, and end users.
  
• Deliver Technical Solutions: Understand customer requirements and recommend the right paper grades, applications, and product solutions.
  
• Enable Customer Success: Lead product trials, technical evaluations, and performance reviews to ensure successful application and customer acceptance.
  
• Own Problem Resolution: Drive root-cause analysis and corrective actions for quality and application concerns, ensuring timely closure and customer confidence.
  
• Grow Strategic Accounts: Strengthen key customer relationships, unlock new business opportunities, and drive repeat business, cross-selling, and upselling.
  
• Champion Cross-Functional Excellence: Partner with Production, Quality, R&D, Logistics, and Finance to deliver on customer commitments.
  
• Translate Insights into Action: Track market trends, competitor intelligence, sales forecasts, and customer insights to support informed business decisions.
  

What Success Looks Like:

• Achieving sales, revenue, margin, and profitability targets.
  
• Converting new customers and expanding existing accounts.
  
• Accelerating product trials, application approvals, and complaint resolution.
  
• Building long-term customer partnerships through responsive service and dependable execution.
  
• Strengthening collaboration across teams to deliver a seamless customer experience.
  

What You Bring:

• A Bachelor’s degree in Engineering, preferably in Paper Technology, Pulp and Paper Technology, or a related discipline.
  
• 5–8 years of experience in technical sales, application support, or after-sales service within the pulp and paper industry.
  
• Strong understanding of paper grades, manufacturing processes, end-use applications, and quality parameters.
  
• Demonstrated capabilities in consultative selling, technical problem-solving, negotiation, and key account management.
  
• Proficiency in Excel, PowerPoint, CRM platforms, and sales reporting tools.
  

Why This Opportunity at PAKKA?

Be part of a team that brings together technical excellence, customer partnership, and purposeful growth—creating value for customers while contributing to PAKKA’s journey in sustainable packaging solutions.

Interested? Apply now or share your profile with someone who would be a great fit for this opportunity.

Let’s build stronger customer partnerships and grow together with PAKKA!