International Payments Lead

Department: Finance

Employment Type: Permanent

Location: Kochi, India

Reporting To: Payments Operation Manager APAC

Description

On a typical day, it looks like this...

• Overseeing and authorising payment processing across multiple client bank accounts 
• Ensuring the accuracy and completeness of payment documentation and reconciliations 
• Leading investigations into complex or unfamiliar transactions and resolving escalations 
• Monitoring account balances and turnover, and reporting to internal and external stakeholders 
• Managing the daily upload and allocation of banking transactions into the finance system 
• Providing strategic leadership and day-to-day guidance to the Payments team 
• Driving team performance, engagement, and professional development 
• Collaborating with internal departments and clients to ensure service excellence 
• Identifying and implementing process improvements to enhance efficiency and compliance

Does this sound like you?

• Be a confident and inspiring leader, capable of motivating and developing a diverse team
• Communicate effectively across global teams and build strong client relationships 
• Bring deep expertise in international payments and financial operations 
• Thrive under pressure, especially during high-volume periods such as month-end 
• Demonstrate strong people management skills and a passion for team growth 
• Be proactive and solutions-focused, always looking for ways to improve service delivery 
• Uphold the highest standards of accuracy, compliance, and customer service