General Manager- Novotel Kochi Infopark

Job Description

• Functions as the primary strategic business leader with overall responsibility of operations of Hotels to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
• Personally drive and support the sales, Marketing and Distribution. Encourages leadership team to develop effective revenue management strategies and set aggressive goals that will drive the propertys financial performance.
• Think about the future anticipating future trends and opportunities; translate organizational strategy into appropriate local strategy.
• Ensure that service standards and procedures, as well as the delivery of the brands’ guest service experience are at the highest possible level.
• Establish strong and successful relationships with all stakeholders, including owning company, local authorities and surrounding community.
  
  

• 15 + years’ industry experience in upmarket brands; at least 2 years’ experience as General Manager will be a huge plus.
• Financially astute with proven track record of exceptional sales, pricing and revenue management competencies
• Strong Rooms and Sales background will be an added advantage; Strong process orientation; Strong Leadership abilities and organizational skills;