Job Description

Job Title: Inbound Voice Process | US Healthcare
Work Location: Airoli, Navi Mumbai

Work Mode: Work From Office, Daily walk interview

Documents Required:

  • 2 copies of updated Resume
  • Original Aadhar Card
  • PAN Card
  • Passport-size photographs
  • Educational documents/certificates

    Key Responsibilities

  • Handle inbound international calls from US customers.
  • Provide customer support and resolve queries professionally.
  • Follow standard customer service and process guidelines.
  • Maintain high-quality communication during calls.
  • Accurately document customer interactions.
  • Meet required quality, productivity and customer-service parameters


Requirements


Graduate – Any Stream
• Freshers with excellent communication skills can apply
• Excellent English Communication required
• SVAR/Communication Assessment will be conducted
• Typing Speed: 30 WPM | 90% Accuracy
• Comfortable working in rotational/night shifts
• Two rotational split weekly offs
• Should NOT be enrolled in any full-time course

Not Eligible: B.Ed., MBA, BA LLB, B.Tech/B.E./M.Tech/M.E. candidates



Benefits

Option 1: ₹2.84 LPA CTC | Approx. ₹18,000/month take-home

  • Shift Allowance: ₹0–3,000 variable

Option 2: ₹2.53 LPA CTC | Approx. ₹15,000/month take-home

  • Shift Allowance: ₹0–3,000 variable



Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: India City: Deo ,Bihar
Company Website: http://www.2coms.com Job Function: Call Center Operations
Company Industry/
Sector:
Human Resources Services

What We Offer


About the Company

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