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Executive - Operations Dehradun

Talentmate

India

12th March 2026

2603-6600-493

Job Description

Key Result Areas and Key Performance Indicators

S.no

Key Result Areas

Key Performance Indicators

Drive service quality and excellence

Delivery performance of inbound DP within 4 hours of load arrival
% undelivered shipments
% Return to origin (RTOs)
Adherence to SOPs (measured in terms of number of non-compliances/ deviations) in terms of delivery and information upload, closure of exception cases etc
Achievement of target NPS Scores for the service center
COD cash tally (Number of instances of errors in cash tally)

Drive Operations Process Efficiency and capability

% increase in operational productivity in the service center

Shipments/FTE
Net stops / FTE

Ensure Performance Driven Culture

Adherence to Performance Management system timelines and guidelines

Drive employee morale and engagement

PDA Attrition (%)

Job Details

Role Level:	Executive-Level	Work Type:	Part-Time
Country:	India	City:	Dehradun ,Uttarakhand
Company Website:	http://www.bluedart.com	Job Function:	Management
Company Industry/ Sector:	Transportation Logistics Supply Chain and Storage

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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