Job Description

Multilingual Technical Support Specialist (Dutch, Italian, Spanish or Polish)

📍 Location: Budapest or Debrecen, Hungary

🏢 Work Model: Onsite

🕒 Schedule: Monday–Friday, full-time

🌐 Languages: Dutch, Italian, Spanish or Polish (C1) + English (B2+)

Use Your Language Skills in an International Technology Environment

Are you fluent in Dutch, Italian, Spanish or Polish and looking for a stable full-time role in an international environment?

Join a multilingual customer support team supporting customers of leading global technology brands. In this role, you will communicate with customers via phone, email and chat, helping them with product-related questions, troubleshooting, order support and general inquiries.

This is a full-time onsite position in Budapest or Debrecen with a structured onboarding program, weekday working schedule and long-term career opportunities.

We welcome applications from both EU and non-EU candidates who already hold a valid Hungarian work permit and residence permit.

What You Will Do
  • Provide customer support through phone, email and chat channels
  • Assist customers with product and service-related questions
  • Support order processing and order-related inquiries
  • Troubleshoot technical and non-technical issues
  • Handle customer complaints professionally and efficiently
  • Escalate complex cases to the appropriate internal teams when necessary
  • Ensure high-quality customer experience in every interaction
  • Maintain accurate records of customer interactions
  • Collaborate with colleagues and internal stakeholders to resolve customer issues
What We Are Looking For
  • Fluent Dutch, Italian, Spanish or Polish language skills (C1 level or higher)
  • Good command of English (minimum B2 level)
  • Excellent communication skills, both written and verbal
  • Customer-focused mindset and problem-solving attitude
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Confidence using digital tools and computer systems
  • Previous customer service, technical support or contact center experience is an advantage
  • Interest in technology and consumer electronics is considered a plus
What We Offer
  • Opportunity to work with internationally recognized technology brands
  • Structured onboarding and training program
  • Supportive and multicultural working environment
  • Daily use of your native language and English
  • Stable Monday–Friday schedule
  • No night shifts
  • Long-term career opportunities
  • Employee benefits package after the probation period
Important Information
  • Full-time employment
  • Onsite work only
  • Locations: Budapest and Debrecen
  • Monday–Friday working schedule
  • Candidates must have the legal right to work in Hungary or hold a valid Hungarian work permit

If you enjoy helping customers, solving problems and using your language skills every day, we would love to hear from you.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: India City: Debrecen North Great Plain Hungary
Company Website: http://www.mps.hu Job Function: Customer Service
Company Industry/
Sector:
Human Resources Services

What We Offer


About the Company

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