Job Description
About the Role
Are you a student looking to gain valuable customer service experience in an international environment? We are looking for a English-speaking Student Technical Support Analyst to join our team and help deliver an excellent customer experience.
In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a positive customer journey through various communication channels.
What Youll Do
- Respond to customer inquiries via multiples platfroms in English.
- Provide accurate information and support regarding products and services.
- Handle customer requests, complaints, and follow-up activities professionally.
- Document customer interactions in internal systems.
- Collaborate with internal teams to resolve customer issues efficiently.
- Active student status.
- Advanced English language skills (C1 level or higher).
- Strong communication and problem-solving abilities.
- Customer-oriented mindset and positive attitude.
- Good organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Previous customer service experience is an advantage but not required.
- Flexible working hours that fit your university schedule.
- Valuable professional experience in an international environment.
- Competitive student salary.
- Supportive and friendly team atmosphere.
- Training and onboarding programs.
- Opportunities for professional growth and future full-time career options.
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Debrecen North Great Plain Hungary |
| Company Website: | https://www.trans-cosmos.co.jp | Job Function: | Customer Service |
| Company Industry/ Sector: |
IT Services and IT Consulting | ||
What We Offer
About the Company
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Job Snapshot
