Station Process Excellence Mgr

Description

Amazon’s global last-mile operation is always evolving. As a Process Improvement Manager, you’ll streamline and elevate our processes. You’ll work with management teams to help us meet a number of operational goals, touching on topics including customer service and productivity. This dynamic role offers plenty of opportunities to continue learning every day.

Key job responsibilities

Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient

Audit processes for compliance and work to close any gaps

Analyse feedback and use data to own and implement process improvements at the site

Work with station management and other stakeholders to identify and solve process-related issues

A day in the life

As a Process Improvement Manager, you’ll be at the forefront of making Amazon’s logistics better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place.

You’ll be based at one of our sites and accountable for positively influencing operational efficiency at the site. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you’ll have the opportunity to share best practices and ideas with our EU network. In this role, you’ll use data to drive improvements and continue to grow our shipping capabilities.

Basic Qualifications

• Bachelors degree or equivalent work experience in Business, Operations, Logistics, Supply Chain or a related field
• Speak, write, and read fluently in German
• Speak, write, and read fluently in English
• Experience performing data analysis using MS Excel and other Microsoft Office tools
• Experience using data and metrics to determine and drive improvements
• Experience demonstrating problem solving and root cause analysis
• Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results
• Experience communicating to senior management and customers verbally and in writing
  
  

Preferred Qualifications

• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
• Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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Company - Amazon Deutschland E13 Transport GmbH - L55

Job ID: A3172608

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