Infra Dev Specialist

Job Summary

Serve as an Infra Dev Specialist with primary focus on LogicMonitor and Splunk to design implement and optimize enterprise monitoring and observability solutions for a global organization in a hybrid work model. Collaborate with cross functional teams to enhance platform reliability automate workflows and deliver actionable insights that improve service uptime and operational excellence in rotational shifts.

Responsibilities

• Design and implement scalable monitoring solutions using LogicMonitor to ensure high availability and performance of critical infrastructure across data center and cloud environments
• Configure maintain and optimize Splunk based observability including data onboarding dashboards and alerts to provide timely and actionable insights for incident response and problem management
• Develop automation scripts and reusable components for monitoring configuration deployment and maintenance to reduce manual effort and improve consistency across environments
• Collaborate with application infrastructure and security teams to define monitoring requirements and translate them into LogicMonitor and Splunk configurations that align with enterprise standards
• Troubleshoot complex issues in monitoring pipelines including data collection alert noise and dashboard accuracy while driving sustainable fixes and improvements
• Implement and refine alerting strategies to minimize false positives and ensure rapid detection of real incidents thereby contributing to improved mean time to detect and mean time to resolve
• Document monitoring architectures runbooks and standard operating procedures in clear and comprehensive form to support knowledge sharing and operational continuity across rotational shifts
• Coordinate with service owners during platform changes and releases to validate monitoring coverage and ensure that new services are onboarded into LogicMonitor and Splunk in a timely manner
• Analyze trends in infrastructure performance and event data to identify capacity risks reliability gaps and opportunities for optimization that support business continuity and cost efficiency
• Support compliance and audit activities by ensuring that monitoring configurations logs and dashboards adhere to internal policies and external regulatory expectations
• Work in hybrid and rotational shift model to provide continuous coverage for monitoring operations and incident support while collaborating effectively across time zones and regions
• Contribute to continuous improvement initiatives by evaluating new features of LogicMonitor and Splunk proposing enhancements and driving small proof of concept efforts that deliver measurable value
• Engage with vendor support and internal stakeholders to resolve advanced product issues and to stay aligned with recommended practices for LogicMonitor and Splunk deployment and usage
  
  

• Possess seven to eight years of hands on experience in infrastructure monitoring with strong and demonstrable expertise in implementing and administering LogicMonitor in enterprise environments
• Demonstrate advanced proficiency in Splunk including data ingestion configuration of forwarders creation of searches dashboards alerts and use of Splunk apps relevant to infrastructure observability
• Apply solid understanding of network server database and cloud infrastructure concepts to design meaningful metrics and alerts that reflect real service health and user experience
• Utilize scripting experience in areas such as PowerShell or Python to automate monitoring tasks integrate external systems and streamline routine operational activities
• Exhibit strong analytical and problem solving skills with ability to interpret large volumes of monitoring data and logs to derive clear root causes and propose effective remediation options
• Communicate clearly in verbal and written form to collaborate with distributed teams document procedures and influence stakeholders on monitoring best practices without formal authority
• Adapt effectively to hybrid work model and rotational shifts while maintaining high standards of reliability accountability and focus on service level objectives