Founded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2B EdTech SaaS company transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale.
We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors such as ITeS, BFSI, and Higher Education. Our solutions are trusted by top corporates and leading institutions across India.
Our core product suite — NeoPAT, NeoColab, NeoHire, and NeoCoder — powers talent transformation for enterprises and institutions across India.
If you are driven by innovation and want to shape the future of tech learning in India — iamneo is where you belong.
About The Role
We are looking for a proactive and detail-oriented Associate – Training Program to join our Operations team. This is a critical, on-ground role responsible for ensuring the seamless day-to-day execution of our training and academic programs. The ideal candidate will be a reliable, high-ownership professional who can manage operational tasks independently, communicate effectively with diverse stakeholders.
This role demands consistent on-site presence, strong follow-through, and a collaborative spirit. If you take pride in keeping things running smoothly behind the scenes and enjoy being the operational backbone of a high-impact program, wed love to hear from you.
Key Responsibilities
Program Operations & Coordination
Manage and maintain program calendars, session schedules, and coordination timelines across multiple concurrent programs.
Own logistics for training sessions — venue setup, equipment checks, attendance tracking, and material distribution
Serve as the primary point of contact for day-to-day operational queries from students, faculty, trainers, and vendors.
Monitor program execution on the ground and proactively escalate issues to the Program Manager.
Stakeholder Communication
Work directly with internal teams, external trainers, academic faculty, and client-side coordinators to ensure alignment and timely execution
Prepare and share professional communications—announcements, reminders, status updates—via email and digital platforms.
Attend and document key program meetings, action items, and follow-ups.
Reporting & Documentation
Maintain accurate program records, attendance logs, and reports using tools like Excel and Google Workspace.
Track program milestones and prepare periodic status reports for the Program Manager.
Update and manage data on LMS platforms and other digital tools used by the team.
Use Claude to draft program communications and announcements, prepare stakeholder status reports, summarise meeting notes and action items, and build program documentation templates
Client & Field Engagement
Travel to client locations as required, with the ability to represent the organization professionally and handle on-ground coordination independently.
Develop a strong understanding of client priorities and business-critical needs to ensure responsive and context-aware support.
What Were Looking For
Organizational Excellence: Strong organizational skills with excellent attention to detail — you can juggle multiple moving pieces without losing track of a single one.
Communication Proficiency: Clear, professional verbal and written communication skills — you can engage students, faculty, trainers, vendors, and internal teams with equal ease.
Reliability & Accountability: A trustworthy, accountable work ethic — you follow through on commitments, meet deadlines, and proactively flag risks before they become problems.
Tech Savviness: Proficient with digital tools and platforms — Excel, Google Workspace, Zoom, and LMS systems are part of your daily toolkit
Team-Oriented Attitude: A collaborative, team-oriented mindset — while you partner with the Program Manager on program goals, you work directly with cross-functional stakeholders to keep execution on track
Adaptability: Adaptability to change — training programs evolve constantly; you can handle shifting schedules, revised formats, or new content without losing focus or momentum.
Travel Readiness: Willingness and readiness to travel to any client location as required, with a clear sense of business priorities in the field.
On-Site Requirements
This is a fully on-campus role. The selected candidate will be required to commute daily to the designated campus location. Work hours will align with college timings, and consistent physical presence during those hours is essential to support effective program coordination and execution.
Punctuality and a reliable, in-person presence are non-negotiable for this role.
Qualifications & Experience
Bachelors degree in any discipline (Business Administration, Communications, or related fields preferred).
2–4 years of experience in program coordination, operations management, academic administration, or a similar role.
Prior experience in edtech, higher education, or training delivery environments is a strong plus.
Demonstrated ability to manage multiple priorities independently with minimal supervision.
Strong working knowledge of MS Office / Google Workspace tools.
Working knowledge of LMS platforms is an advantage
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