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Telephone Operator

Talentmate

India

22nd August 2026

2608-59344-2

Job Description

Position Title: Telephone Operator

Responsibilities:

1. Answering and Directing Calls:

 Professionally answer incoming calls and provide a warm, courteous greeting.

 Direct calls to the appropriate person or department promptly and accurately.

2. Message Taking:

 Record and relay messages accurately, including contact details, nature of the call, and

urgency level.

3. Maintaining Phone Directory:

 Regularly update and maintain the companys phone directory to ensure accurate

information.

4. Providing Information:

 Offer general information about the company and its services to callers.

5. Handling Inquiries:

 Address inquiries and provide appropriate assistance or direct inquiries to the relevant

department.

6. Maintaining Call Logs:

 Keep detailed records of incoming and outgoing calls for reporting and auditing purposes.

7. Following Communication Protocols:

 Adhere to established communication protocols and procedures.

8. Handling Emergencies:

 Respond to emergency calls promptly and follow established protocols for crisis situations.

Requirements

Graduate

1. Experience : 3+years

2. Salary : 25000-35000

3. Branch Location: Corporate Mills

4. Work timings:9:30 AM-6:30 AM

Benefits

Industrial standards

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	India	City:	Coimbatore North ,Tamil Nadu
Company Website:	http://www.ontrackhrs.com	Job Function:	Customer Service
Company Industry/ Sector:	Staffing and Recruiting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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