The Work Placement & Migration Lead is responsible for strategically managing the placement and migration of work across Global Shared Services Centre (GSC) locations, ensuring alignment with service delivery models, operational efficiency, and compliance with established principles and standards
Key responsibilities:
Apply and enforce work placement principles consistently across all GSC locations to ensure strategic alignment and operational efficiency.
Develop and execute location and site optimization strategies that support business needs and service delivery models.
Collaborate with key stakeholders to monitor and report compliance with work placement standards and decisions.
Lead the migration of work based on the service catalogue, maintaining consistency, recording exceptions, and reducing fragmentation.
Make informed decisions on work placement within the GSC, balancing strategic priorities, capabilities, and compliance requirements.
Accountabilities:
Business insight generation based on accurate, consistent & reliable data
Data visualization & storytelling
Resource planning for BI
End-to-end impact analysis
Required Qualification, Experience & Skills
7-10 years relevant experience in in Transition Management, Migrations & Project Management
Experience in leading Large Transition Projects (150 FTE or more)
Strong project management skills and experience in managing complex and dynamic Transition projects
Certified Prince2 Practitioner/ PMP is a must. Additional LEAN Six Sigma is preferred
Experience working in a global business environment
Excellent in stakeholder management & a good team player
Comfortable when dealing with senior management and being part of tough discussions
Passionate about driving customer experience and client centricity
Excellent command of spoken and written English and communication skills
Excellent Presentation skills and overall expertise in MS Office Suite – especially MS Excel and Power point
Ability to multi-task, manage several projects simultaneously in a dynamic environment and manage challenge
Required Business/ Technical Knowledge:
Certified project management
Diverse senior stakeholder management (diplomatic)
Experienced in handling large scale work migration projects
Experience in solution design
Understanding of process modeling
Change Management
Knowledge of Logistic and Services industry.
Key measures
Transition and Transformation of projects
Timely completion of offshoring programs
Automation & Digitalization & Centralization program
Prince 2/Project Management certification & Practitioner
Scrum Master/Lean Six Sigma added advantage
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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