Job Description

TERRITORY SERVICE REPRESENTATIVE (BIKERS)

Delivery


  • Unloading the bags from vehicle
  • Scan the shipments
  • Primary Sorting and Secondary sorting
  • Outscan the shipments as per delivery route
  • Delivering the shipment as per package address only


6 Take an acknowledge form customers through device ( BYOD)


  • Update correct status code for undelivered shipments at customer address
  • Delivery process will be briefed through a training
  • Handing over of cod amount on the same day to the supervisor
  • Undelivered shipments needs to be handed over to the supervisor
  • Proper dress code and carry field bags all the delivery points


Pickup


  • Pickup as per SOP
  • Timely pickup at customer place as per cut off timing
  • Check if serviceable location
  • Count number of shipments at the customer and take acknowledgement on the pickup sheet
  • Inscan the shipment at the office and handle Rapid entry
  • Primary and secondary sorting of the shipments
  • Bagging process
  • Canvas bags to be Loaded in to the vehicle
  • Reaching location for timely connection


OPERATIONS STAFF (Van pickup and delivery)

Delivery


  • Route wise loading of shipments with proper tally
  • Delivering shipments to the right customers
  • POD/FOD/DOD/COD process…. Delivery run sheet
  • Proper status code for the undelivered shipments
  • To meet the EDD & to achieve the SQ targets
  • Handing over of cod/dod/fod on the same day
  • Undelivered shipments needs to be handed over to the supervisor
  • Appointment delivery process
  • Proper dress code with customer centric approach


Pickup


  • Pickup as per SOP
  • Timely pickup at customer place as per cut off timing
  • Airwaybill execution
  • Tally of shipments at the customer place as per invoice
  • Ensuring relevant regulatory paperwork is collected
  • Pickup sheet
  • Checking the condition of the packages at the time of pickup
  • Reaching location for timely connection


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: India City: Chennai ,Tamil Nadu
Company Website: http://www.bluedart.com Job Function: Call Center Operations
Company Industry/
Sector:
Transportation Logistics Supply Chain and Storage

What We Offer


About the Company

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