SRE Consultant

OM& AI Demand

Role Summary

Join Citi's global Monitoring and Observability team to engineer and manage the firm's next-

generation observability platform. You will play a critical role in designing, deploying, and scaling

solutions that provide deep insights into our complex systems, directly influencing system reliability

and strategic technology decisions.

Key Responsibilities

• Design, build, and manage end-to-end observability solutions (metrics, logs, traces) for
  
  

• Drive the strategic transition from legacy monitoring tools (Geneos ITRS) to a modern, unified
  
  

• Administer and scale a containerized observability platform on OpenShift/Kubernetes.
• Automate operational tasks, deployments, and configurations using Python, Bash, and Helm.
• Collaborate with application teams to define standards and promote observability best
  
  

• OpenTelemetry Implementing and managing the OpenTelemetry framework.
• Grafana Enterprise Stack Deep knowledge of Mimir, Loki, and Tempo.
• ITRS Geneos Advanced administration and scaling in an enterprise environment.
• Google Cloud Observability Expertise with Google's cloud-native monitoring suite.
  
  

• Container Orchestration Proficient in OpenShift or Kubernetes administration.
• Metrics & Querying Strong experience with Prometheus and PromQL.
• Deployment Expertise in creating and managing Helm charts for application deployment.
• Grafana Skilled in dashboard creation, data source management, and alerting.