Location: Chennai, Bangalore, Hyderabad, Mumbai, Pune
About The Job
We are seeking a Sr. Specialist - Business Analyst with strong expertise in the Medicaid healthcare domain. This individual contributor role requires deep functional knowledge across Provider, Claims, and/or Financials modules within healthcare systems. You will lead complex requirement discovery, drive end-to-end functional analysis, and translate business needs into clear, testable specifications while ensuring alignment with Medicaid regulations and payer standards.
What You Will Do
Lead requirement elicitation workshops with business and technical stakeholders for Medicaid programs and workflows.
Own end-to-end functional analysis for Provider, Claims, or Financials modules, including current-state and future-state process definitions.
Create and govern high-quality documentation: BRDs, FRDs, user stories, epics, acceptance criteria, process flows, and traceability matrices.
Partner with Product Owners, Architects, and Engineering teams to clarify requirements, resolve ambiguities, and support solution design decisions.
Drive backlog refinement, sprint planning support, and ensure readiness of user stories for development and testing.
Lead UAT planning and execution support, including test scenario review, defect triage, and business sign-offs.
Perform impact assessments for enhancements/releases, including upstream/downstream dependencies, data implications, and regulatory considerations.
Support data validation and interoperability initiatives by collaborating on data mapping, field-level definitions, and integration touchpoints (as applicable).
Act as a functional SME in cross-functional discussions, providing guidance without people-management responsibilities.
Job Requirements And Qualifications
Who You Are (Education & Experience)
10-12 years of Business Analyst experience, with significant experience in the Medicaid healthcare domain.
Strong hands-on exposure to Provider, Claims, and/or Financials modules and related Medicaid workflows.
Proven experience working in Agile environments and collaborating with cross-functional delivery teams.
Preferred certifications: Agile (CSM/PSM), Business Analysis (CBAP/CCBA), or Health Informatics (CAHIMS/CPHIMS).
Technical Skills
Requirements & documentation: BRDs, FRDs, epics, user stories, acceptance criteria, RTM, process flows (BPMN/UML preferred).
Additional skills aligned to senior experience (preferred): data mapping/validation, basic SQL for analysis, and API/integration requirement articulation for interoperability use cases.
Soft Skills
Strong analytical thinking, problem-solving, and structured decision-making.
Excellent stakeholder communication with the ability to simplify complex concepts into clear documentation.
High attention to detail, strong ownership, and ability to manage multiple priorities in fast-paced delivery environments.
Collaborative approach with confidence to challenge assumptions and drive clarity across teams.
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