Specialist Service Sales

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Role and Responsibility:

• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule
• Prepare and deliver technical presentations explaining products or services to customers and prospective customers
• Travelling to visit potential clients, establishing new, and maintaining existing, relationships with customers
• Persuading clients that a product or service will best satisfy their needs
• Calculating client quotations, negotiating tender and contract terms
• Offering after-sales support services
• Meeting the Contract Base Growth Target.
• Retaining existing contract customers.
• Recording and maintaining client contact data
• Helping in the design of custom-made products
• Secure and renew orders and arrange delivery
• Complete sales administration responsibilities, including developing and maintaining account profiles, utilization of sales information system; timely sales information reporting; timely and accurate paperwork completion.
• Achieve and continually build technical knowledge of products and services, technologies, operation and processes.
• Awareness of ISO 14001 & 45001 Standards
  
  

• Achievement of Target
• Achievement of Commercial Targets viz. Margins, AR and AP
• Development of the new Customers
  
  

• Customer Relation
• Negotiation Skill
• Presentation Skill
• Communication Skill
• Business Understanding