Software Engineer II

We are looking for a DevOps Engineer with 2–3 years of hands-on experience to help build, automate, and maintain scalable, reliable infrastructure on AWS. The ideal candidate should have strong experience with CI/CD pipelines, container orchestration, monitoring, and cloud-native services.

You will work closely with development, QA, Integration, and the Professional Services team.

Roles & Responsibilities:

• Design, deploy, and maintain infrastructure on AWS
• Build and manage CI/CD pipelines using Jenkins and GitHub Actions
• Containerize applications using Docker and manage workloads on Docker Swarm and Kubernetes
• Monitor system health using Prometheus, Grafana, and AWS CloudWatch
• Set up and manage centralized logging using Logstash and OpenSearch
• Ensure high availability, scalability, and security of applications
• Troubleshoot production issues and perform root cause analysis
• Work with developers to optimize application deployment and performance
• Maintain and optimize databases such as MongoDB, MySQL, and PostgreSQL

Required Technical skills:

Cloud & AWS

Strong hands-on experience with AWS

Experience with services including: EC2, S3, RDS, VPC, ALB, NLB, CloudFront, ElastiCache, Amazon MQ

Version Control & CI/CD

Proficient in Git

Experience building CI/CD pipelines using: Jenkins, GitHub Actions

Containers & Orchestration

Hands-on experience with: Docker Swarm, Kubernetes (EKS preferred)

Scripting & Automation

Strong scripting skills in: Bash, Python or Node.js

Monitoring & Logging

Monitoring using: Prometheus & Grafana, AWS CloudWatch

Logging using: Logstash, OpenSearch

Databases

Experience managing and supporting: MongoDB, MySQL, PostgreSQL

Nice to have:

• Experience with EKS production clusters
• Knowledge of auto-scaling, HPA, and Cluster Autoscaler
• Understanding of security best practices and compliance
• Exposure to disaster recovery and backup strategies

Culture & Benefits:

• Wellness Coverage
• Work Life Balance
• An incredible team of smart and supportive people
• Opportunity to wear multiple hats and juggle multiple roles
• Be rewarded with a very competitive package
• Plenty of opportunities to learn. We have a strong and diverse training program
• We may ask a lot of you, but we promise the effort will be rewarded

About the Company:

Zuper is the most flexible and customizable field service management platform for Field and Remote workforce management. Zuper provides industry-leading integration capabilities and is suitable for use in an on-demand work environment. Built for a global audience and available in 10 languages, Zuper allows you to manage your workforce remotely from any part of the globe. Offering best-in-class integrations with easy-to-deploy, no-code applications providing cost-effective service.

Zuper’s is aimed at emerging as the preferred field service management solution globally. We are already the choice for emerging market leaders in North America like IKEA, Vodafone, Sail Internet and more. Zuper’s customers around the world want to offer good service to their customers, and that is what we offer. A testament to this is our existing customers, who execute around 10 million jobs and process over $20M in payments annually.

Its not just our customers who speak for us; our marquee investors, including Sequoia Capital, FUSE Ventures, HubSpot Ventures, and Prime Venture Partners, have invested in Zuper and helped us raise $21M in funding. Headquartered in sunny Seattle, USA, we also have a dedicated team based in Chennai. Zuper has consistently earned the G2 high-performer rating and we are a great place to work. Don’t take our word for it; we are officially certified as “A Great Place to Work”.So what are you waiting for? Come aboard and be a part of our friendly, committed, efficient, customer-obsessed team of Zuperheroes.